At The Fam Cart, we take pride in the quality of our products. Returns are accepted only if the item is defective or damaged upon delivery.

  • Any defective item must be reported within 7 days of delivery.

  • The product must be unused and returned in its original packaging.

  • Once the returned item is inspected and confirmed defective, a refund or replacement will be issued.

  • Shipping fees are non-refundable.

To initiate a return, please contact The Fam Cart customer support with your order number, photos of the defect, and a brief description of the issue.